Supply Chain Management Performance Improvement in Automotive Industry: A Comprehensive Review

Abstract

Industrial management focuses on designing and managing industrial systems that effectively utilize people, resources, and energy. In today's competitive landscape, companies are increasingly adopting scientific methods to enhance customer satisfaction and improve the quality of goods and services. To achieve this, businesses must not only retain their clients but also foster loyalty. The manufacturing sector, in particular, has excelled in consumer satisfaction. Despite the longstanding emphasis on product design as a key factor influencing process design in operations management literature, the direct and indirect impacts of product design on process and supply chain activities have received less attention. This review article investigates supply chain management in the manufacturing industry of developing countries, with a focus on India. India’s automobile industry has made significant strides by adopting new technologies and global best practices. However, there is a pressing need for OEM channel partners to implement more effective and pragmatic supply chain strategies. This article examines the critical role of industrial computing in sectors such as aerospace, automotive, and electronics within the Indian automotive supply chain, covering aspects from raw material allocation to production and delivery. The study contributes to the operations management literature by providing an in-depth analysis of the manufacturing industry's interaction with lean practices. It offers a detailed implementation process and analytical framework to guide future research and managerial strategies for enhancing supply chain capabilities in a global, dynamic environment. This research provides a foundation for industrial managers to understand practice interrelationships, thereby improving the likelihood of successful supply chain management implementation.