Management Practices in Nonprofit Organizations: Organizational Performance Evaluation

Abstract

The purpose of this quantitative study was to determine whether an NPO's management practices were related to their economic performance defined as increases/decreases in the number of employees and describe which specific management practices were utilized by those organizations experiencing the highest increases in employees. A survey composed of general organizational identifier questions and management practices was sent to the chief executive officers of qualified NPOs. The management practices receiving the highest average scores were: Reasons for Using Modern Performance Techniques; Goal Balance; Corporate Performance Dialogue; and Consequences of Management Decisions. The results of this study clearly indicate that agencies whose leadership have learned and utilize contemporary management practices produce positive results. The results also indicated five optimal management practices of the highest performing not-for-profit organizations: Targets are ambitious, Attracting Talent, Retaining Talent, and Rewarding High Performers.