The Perceptions of Consideration among Higher Education Institutions to Corporate Benchmarks: Managerial Implications

Abstract

This study compared perceptions of consideration among higher education institutions to corporate benchmarks. Participants in this study were selected among higher education administrators and teaching faculty who completed the Human Synergistics Organizational Culture Inventory (OCI) and OCI-Ideal survey. The mean scores for private not-profit and public institutions were lower than those for private institutions. Higher scores were obtained for the administrators as compared to the faculty subgroups, and a trend for higher scores was noted in the female as opposed to the male subgroup. There is a need for improving the levels of considerate encompassing developmental and supportive leadership styles in higher education. Changes in organizational culture, policies and standards are needed to reverse long-ingrained behavioral norms and to improve the effectiveness of graduate, medical, and professional higher education, thereby promoting a culture of tolerance towards chronic incivility behaviors.