Key Drivers of Culture Change in Organizations

Abstract

The current study was designed to identify and test the key drivers of culture change in public service organizations. This is a rare multi-organization empirical study that examined the impact of seven key change drivers on changes in culture. The seven independent variables in the research model are all hypothesized to be directly associated with the dependent variable of organizational culture change. The results of this research suggest that changes in leadership personnel and changes in human resources practices should be priorities for those embarking on a culture change initiative. Organizational leaders and managers who understand the importance of these change drivers, and who implement them properly, should experience more frequent success in their culture change initiatives. This study contributes to the literature on organizational culture and sustainability by highlighting the importance of the alignment of competing cultural values in the face of sustainability challenges.