Influence of Training on Employee Performance in African Public Sector Organizations- A Systematic Review

Abstract

This systematic review assessed the influence of staff training on employee performance in African public sector organisations. A comprehensive search strategy was employed, yielding 32 studies from various African countries with diverse research designs and sample sizes. This review evaluated the effectiveness of different types of training programmes, examined the relationship between training and key employee performance metrics, identified challenges and limitations in public sector staff training programs, providing recommendations for improvement. The findings suggest that various training approaches, including on-the-job, off-the-job, technical, and skills-based training, positively influence employee performance and organisational effectiveness. Performance management and technology integration in training were also identified as important factors. The review highlights a strong positive relationship between training and key employee performance metrics, with performance management, training evaluation, and work environment attributes playing crucial roles. However, challenges such as retention of trained staff, alignment of training with organisational needs, skills shortages, high training costs, and outdated training approaches were noted. Recommendations include conducting comprehensive training needs assessments, investing in diverse training approaches, integrating performance management with training initiatives, adopting innovative delivery methods, fostering supportive work environments, strengthening partnerships, incorporating problem-based learning and indigenous management knowledge, and regularly evaluating training effectiveness. This review provides evidence-based insights for policymakers and training programme designers to enhance the impact of staff training on employee performance in African public sector organisations.