Akanpaadgi, Emmanuel, Esmond Naalu Kuuyelleh, and Mohammad Alqahtani. “An Assessment of Service Quality in the Hospitality Industry”. Nurture 18, no. 2 (February 23, 2024): 349–359. Accessed June 20, 2026. https://managementworld.online/index.php/NURTURE/article/view/622.